✨ Welcome to About Costume Store! ✨ We’re delighted to have you here. Our goal is to make your costume experience truly magical. Please take a moment to read these terms and conditions that govern your use of our website and purchases.

1. Acceptance of Terms

By accessing and using costumepartymarket.com (the “Website”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part, please refrain from using our Website.

2. User Obligations and Responsibilities

2.1 Account Registration

While not mandatory for browsing, creating an account may be required for purchases. You agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account use
  • Be responsible for all activities under your account

2.2 Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Website
  • Interfere with the Website’s security features
  • Submit false or misleading information
  • Use the Website to harass, abuse, or harm others

3. Products and Services Description

3.1 Product Categories

We specialize in:

  • Accessories & Makeup: Costume accessories and cosmetic products
  • Costume For Kids: Children’s costumes and outfits
  • Plus Size Costumes: Costumes designed for fuller figures
  • Uniform Costumes: Profession-themed costume uniforms

3.2 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur. Colors may appear differently based on your monitor settings.

3.3 Availability

All orders are subject to product availability. If an item becomes unavailable after ordering, we will notify you and provide a refund or alternative options.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Shipping restrictions to your location

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing and Currency

All prices are in the currency displayed on the Website. We reserve the right to adjust prices due to market changes, though orders already confirmed will be honored at the original price.

5. Shipping and Delivery

5.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.

5.2 Shipping Methods

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

5.3 International Shipping

We ship globally, excluding some remote areas in Asia and other locations. International customers are responsible for:

  • Customs fees and import duties
  • Providing accurate shipping information
  • Any additional taxes or charges imposed by your country

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receiving your items. To be eligible:

  • Items must be in original condition
  • Unworn and unwashed
  • All original tags attached
  • In original packaging

6.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

  • Opened makeup products
  • Used cosmetic accessories
  • Personal care items
  • Opened face paints

6.3 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. Wait for authorization and shipping instructions
  3. Ship items securely to our Australian address

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method. Return shipping costs are the customer’s responsibility unless the return is due to our error.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is our property or our content suppliers and protected by international copyright laws. You may not:

  • Reproduce, distribute, or modify any content without our express permission
  • Use our trademarks or logos without prior written consent
  • Use automated systems to extract data from our Website

8. Limitation of Liability

8.1 General Limitation

To the fullest extent permitted by law, About Costume Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages resulting from product misuse or improper care
  • Delivery delays beyond our reasonable control

8.2 Maximum Liability

Our total liability for any claim related to your use of the Website or products shall not exceed the purchase price of the products in question.

8.3 Consumer Rights

Nothing in these terms limits any statutory rights you may have as a consumer under Australian Consumer Law or other applicable legislation.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our collection and use of data is governed by our Privacy Policy, which is incorporated into these Terms and Conditions.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Western Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

✨ Thank you for choosing About Costume Store! We’re committed to making your costume experience truly magical and memorable. ✨